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Privacy Policy

Affarico, a registered business name of Klapatche Pty Ltd

Last updated May 2026  |  ABN 62 675 643 384

 

Affarico respects your right to privacy and is committed to protecting the personal information of website visitors, subscribers and customers. We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and handle all personal information with appropriate care and security.

 

1. What Information We Collect

Affarico collects personal information necessary to provide access to our online subscription services, digital resources, ecommerce functions and website operations. This may include:

• Name, address and contact details 

• Account login credentials 

• Billing and payment information 

• Subscription and purchase history 

• Website usage and analytics information 

• Information voluntarily provided through contact forms, surveys or support requests 

 

2. How We Collect Your Information

We usually collect your information directly from you when you:

• Create an account 

• Subscribe to services or newsletters 

• Purchase products or resources 

• Contact us for support or enquiries 

• Interact with our website 

 

We also collect cookies and similar website analytics data to help improve user experience, understand website performance and support platform functionality. Cookies generally do not personally identify users.

 

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing access to Affarico subscription services and digital resources 

• Processing purchases and payments 

• Managing customer accounts and support requests 

• Improving website functionality, content and user experience 

• Sending service updates, subscription notices and relevant platform communications 

• Maintaining business records and complying with legal obligations 

 

Direct Marketing

We may occasionally send information about new resources, platform updates or services that may be relevant to you. You may opt out of marketing communications at any time using the unsubscribe option included in communications.

 

4. Disclosure of Your Information

We only disclose personal information where necessary to operate the Affarico platform and related business services. This may include disclosure to:

• Payment processing providers 

• Website hosting and cloud infrastructure providers 

• Technology service providers supporting the platform 

• Professional advisers where required 

• Government or regulatory bodies where required by law 

 

We do not sell your personal information to third parties.

 

5. Data Storage and Security

Affarico stores information using secure cloud-based systems and implements reasonable technical and organisational safeguards to protect personal information from unauthorised access, misuse, loss or disclosure.

Access to personal information is restricted to authorised personnel and service providers with legitimate operational requirements.

 

6. Access and Correction

Under the Australian Privacy Principles, you may request access to the personal information we hold about you and request correction of inaccurate or outdated information.

Requests can be submitted in writing to info@affarico.com.

 

7. Overseas Transfers of Personal Information

Some of our service providers, including cloud hosting or ecommerce infrastructure providers, may process or store information outside Australia. Where this occurs, we take reasonable steps to ensure information is handled consistently with the Australian Privacy Principles.

 

8. Retention and Destruction

Affarico retains personal information only for as long as reasonably necessary to provide services, comply with legal obligations and maintain business records. Information no longer required will be securely deleted or destroyed where practicable.

 

9. Complaints

If you have concerns about how your personal information has been handled, please contact us at info@affarico.com.

We will acknowledge complaints within a reasonable timeframe and investigate the matter appropriately.

If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

https://www.oaic.gov.au

 

10. Changes To This Policy

This Privacy Policy may be updated from time to time to reflect changes in legislation, technology or business operations. The latest version will always be available on the Affarico website.

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